Pos Indonesia Checks Operational Readiness, Starting from NATARU Deliveries to Disaster Aid Distribution in Aceh, North Sumatra, and West Sumatra

Bandung, December 8, 2025 – PT Pos Indonesia (Persero) ensures the full readiness of its national vehicle fleet and operations to face the surge in shipments during the 2025–2026 Christmas and New Year (NATARU) period. All operational units are instructed to prepare transport vehicles, ensure technical feasibility, and optimize the capacity of linehaul and last-mile vehicles to deliver packages to ensure fast, accurate, and seamless service.

At the NATARU readiness roll call, held simultaneously at the Jakarta Head Office, Bandung, and all Post Offices across Indonesia, management emphasized that this year, Pos Indonesia is significantly strengthening its operational fleet. All vehicles are being re-registered, their roadworthiness checked, and their capacity increased through additional support vehicles. This step is being taken to anticipate the surge in e-commerce shipments, holiday deliveries, and increased consumer transaction activity at the end of the year.

Acting President Director of Pos Indonesia, Haris, and Director of Human Capital Management, Asih Kurniasari Komar, after a roll call, inspected the 24/7 War Room, the national control center, located at the Head Office in Bandung and Regional Office 2 in Jakarta. The War Room will monitor shipment movements and fleet conditions in real time, ensuring there are no disruptions in the distribution process.

During the visit, Haris also emphasized that special monitoring is being carried out on humanitarian aid shipments for disaster victims in Aceh, North Sumatra, and West Sumatra, which are currently being distributed free of charge through Pos Indonesia. Through a centralized monitoring system, the War Room ensures that all aid arrives on time, safely, and without distribution disruptions. "Speed ​​and accuracy of delivery are key to trust. Therefore, we are strengthening our linehaul, last-mile fleet, and all distribution channels to ensure the best possible service throughout the holiday season, including for disaster relief deliveries," said Haris, Acting President Director of Pos Indonesia.

To strengthen the quality of package distribution, Pos Indonesia is improving end-to-end operational coordination, from sorting, linehaul, to last-mile delivery. The use of technologies such as robotic sorting machines and RFID is optimized to speed up processes and minimize errors. With this step, the company ensures every package arrives on time, even in areas with significant increases in shipment volume.

In the field, the readiness of delivery personnel is also a key focus. Pos Indonesia ensures all personnel are supported by adequate equipment, measurable routes, and consistent work standards. Friendly, accurate, and professional service interactions are prioritized so that customers experience even better service quality during the holiday peak.

To maintain smooth service throughout the long holiday period, Pos Indonesia ensures its fleet and operational network are fully prepared, especially in high-traffic cities such as Jakarta, Bandung, Surabaya, Makassar, and Batam. With this readiness, Pos Indonesia is committed to providing safe, fast, and reliable delivery services to all Indonesians during the Christmas and New Year period.