Pos Indonesia Successfully Distributed 12,091 Disaster Aid Packages Directly to Disaster Locations

Bandung, December 11, 2025 – Amidst the disasters affecting several regions in Indonesia, Pos Indonesia reaffirmed its role as the frontline provider of national postal and logistics services. Through its Free Aid Delivery Service, Pos Indonesia provides access for the public, communities, and humanitarian organizations to send aid free of charge to affected areas, a tangible manifestation of swift, precise, and empathetic public collaboration.

As of December 8, 2025, Pos Indonesia had distributed 12,091 packages of aid weighing a total of 109,367 tons. The aid came from various provinces, including Jakarta, West Java, East Java, Kalimantan, and Sulawesi. It included clothing, hygiene kits, ready-to-eat meals, rice, cooking oil, baby supplies, and various other basic necessities.

The aid distribution was carried out safely and in coordination with the Regional Disaster Management Agency (BPBD), local volunteers, humanitarian communities, and other strategic partners. Aid distribution has reached key posts in Medan, Sibolga, Tarutung, Langsa, Lhokseumawe, Meulaboh, Bukittinggi, Padang Pariaman, and other affected areas, which are still in the distribution process.

In addition to distributing aid to the community, Pos Indonesia also provides internal support. 405 Pos Indonesia employees affected by the disaster have received basic food supplies and other necessities. Through its Corporate Social Responsibility (CSR) program, Pos Indonesia also distributed emergency logistics, disaster response equipment, and operational support to the Regional Disaster Management Agency (BPBD).

Amidst the disaster, Pos Indonesia continues to ensure that the government's BLTS Kesra program continues to run smoothly. Pos Indonesia officers carry out direct distribution, including home delivery to beneficiaries who are sick, elderly, or have limited mobility.

Efforts to expedite the process are being made through intensive coordination with local governments, the police, and the Indonesian National Armed Forces (TNI).

·         Determine payment locations that are more accessible to the public.

·         Provide supporting documents required during the payment process.

·         Monitoring transactions to ensure the distribution process is safe and orderly.

·         Providing an internet network to ensure smooth verification and payment processes on site.

To improve service access, Pos Indonesia has also added payment points, extended operating hours, and strengthened direct delivery services for priority beneficiaries.

Acting President Director of Pos Indonesia, Haris, stated:

“Every aid we send is not just a package, but a hope. In every kilogram of humanitarian supplies, there is a message that the government is present and will not leave its people facing disaster alone. Pos Indonesia will continue to be part of the emergency response efforts, ensuring aid arrives faster, more precisely, and reaches more of our brothers and sisters in need.”

He also added:

“We are deploying all resources to accelerate the distribution of the BLTS Kesra (Enriched Cash Assistance for Social Welfare), including providing direct delivery services to the most vulnerable. With strong collaboration with local governments, the Indonesian National Armed Forces (TNI), the Indonesian National Police (Polri), and other partners, we believe this acceleration can deliver tangible benefits and accelerate the recovery of affected communities.”

Pos Indonesia ensures that logistical support, aid distribution, and social assistance delivery will continue to be strengthened. This commitment is part of Pos Indonesia's mandate as a state-owned enterprise that continues to be present for the community, especially in times of crisis.