Things to make sure before sending COD packages without a marketplace

Cash on Delivery (COD) is a payment method that many customers are interested in because it provides a sense of security in transactions.

However, for business owners who want to send COD packages without a marketplace, there are several important things that must be considered so that the package can be received properly and does not experience returns.

Mistakes in shipping can cause losses, both in terms of costs and customer trust. Therefore, understanding the process and ensuring the right shipping details is crucial.

With good planning, business can continue to run smoothly and customers can be satisfied with the service provided. Here are some things to consider before sending COD packages without a marketplace.

Things to Consider Before Sending COD Packages Without a Marketplace

For a smooth COD delivery, there are a few key factors to consider.

Address errors, inactive cell phone numbers, or unprepared recipients can result in returned packages and increased operational costs.

Therefore, pay attention to the following points before sending a COD package without a marketplace.

Right Recipient Address

The accuracy of the recipient's address is very important to avoid delays or delivery errors. Make sure the address is complete, starting from the street name, house number, neighborhood, village, sub-district, and postal code.

If necessary, add a benchmark or nearby location to make it easier for the courier to find the destination address.

When sending COD packages without a marketplace, businesses must ensure that customers provide correct and clear information.

Delivery with Pos Indonesia will be optimized if the address listed is in accordance with the recommended standards, so that the package can be delivered on time without problems.

Make sure the recipient's cell phone number is active

One of the obstacles in sending COD packages without a marketplace is when the recipient is difficult to contact by courier. Therefore, make sure the cellphone number listed is active and can be contacted at any time.

That way, if there are problems or the courier has difficulty finding the address, the customer can be contacted immediately to confirm the location or time of receipt of the package.

For businesses that choose Pos Indonesia as a delivery service, ensuring that the recipient's cellphone number remains active can reduce the risk of returns due to the recipient's unavailability when the package arrives.

Therefore, before the package is sent, make sure that the customer is ready to receive the package at the estimated time.

Estimated Time of Package Arrival

Explaining the estimated delivery time to customers is essential so that they can prepare to receive the package. By using delivery services from Pos Indonesia, the estimated delivery time can be known more accurately depending on the destination location.

As a shipper, it is important to provide information to customers regarding the estimated time of arrival of the package.

This can help them to be prepared and ensure that there is someone at the location to receive the package. This way, the delivery can go smoothly and reduce the risk of the package being returned to the sender.

Using the COD package delivery method without a marketplace does provide flexibility for business owners, but it also requires extra attention so that the package does not get returned.

Make sure the recipient's address is complete and clear, the recipient's cellphone number is always active, and inform the estimated delivery time precisely. By choosing Pos Indonesia as a delivery service, businesses can ensure that packages arrive safely and customers get a better shopping experience.

As a reliable delivery solution, Pos Indonesia offers reliable services for businesses that want to send COD packages without a marketplace.

By following the steps above, deliveries become more efficient, customers are more satisfied, and businesses can continue to grow without a hitch. Make sure you use the best service to guarantee timely delivery and minimize the risk of returns.